Hi all,
I've a couple of NetScaler NS10.1 devices sitting under my NCM 7.1 installation & am having issues when attempting to download the associated configs.. I've tried using a Netscaler template that I found on Thwack (no joy ) as well as the 'auto-determine' option & have an ongoing support ticket to look into this. I don't appear to have issues with other devices.
Solarwinds suggested that I also post on here to see whether anyone else had encountered such an issue while they look into this? It's a race now to see who can find the answer first!
Essentially, I'm getting the error "Connectivity issues, discarding configuration (or configuration is too short)" whenever the download is initiated, I've checked access, ports, settings etc to no avail - it does look as though the command string isn't as it should be & unfortunately, I'm not %100 au fait with that type of technology (although it's amazing what you can learn when you need to! )
Any assistance, tips, pointers or other input would be warmly welcomed. If I can provide more info relating to this to help you to help me, please let me know.
Thanks in advance,
Daniel