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NCM Connector Error: unable to commit cds report request

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Hi all,

 

I am trying to run reports using NCM connector.  The connector appears to process nodes but then throws up an "unable to commit cds report request error"

 

Below is the output from the NCMSAConnector log file

 

Any help much appreciated!

 

2016-01-22 13:40:34,323 [1] INFO  CdsAssessment.ViewModel.ReportsViewModel - Requests status updating.

2016-01-22 13:40:34,323 [1] INFO  CdsAssessment.ViewModel.ReportsViewModel - ReportsViewModel.UpdateReports()

2016-01-22 13:40:34,338 [1] INFO  CdsAssessment.ViewModel.ReportsViewModel - Adding report requests.

2016-01-22 13:41:52,648 [7] INFO  SolarWinds.CDS.Engine.CDSEngine - cds registration id is: 23326

2016-01-22 13:41:53,521 [7] INFO  SolarWinds.CDS.Engine.CDSEngine - cds transaction id is: SW155193

2016-01-22 13:41:55,815 [9] INFO  SolarWinds.NCM.DataCollector.Jobs.ExecuteCLIJob - JobName:'ExecuteCLI', NodeCount-37

2016-01-22 13:41:55,815 [9] INFO  SolarWinds.CDS.Engine.CDSEngine - NCMJobName -'ExecuteCLI', TotalNodeCount - '37', ProcessedNodeCount -'0'

2016-01-22 13:41:55,861 [11] INFO  SolarWinds.NCM.DataCollector.Jobs.InventoryJob - JobName:'Inventory', NodeCount-37

2016-01-22 13:41:55,955 [10] INFO  SolarWinds.NCM.DataCollector.Jobs.ConfigDownloadJob - JobName:'ConfigDownload', NodeCount-37

2016-01-22 13:41:55,955 [10] INFO  SolarWinds.CDS.Engine.CDSEngine - NCMJobName -'ConfigDownload', TotalNodeCount - '37', ProcessedNodeCount -'0'

2016-01-22 13:42:20,369 [12] INFO  SolarWinds.CDS.Engine.CDSEngine - NCMJobName -'Inventory', TotalNodeCount - '37', ProcessedNodeCount -'25'

2016-01-22 13:42:36,920 [11] INFO  SolarWinds.CDS.Engine.CDSEngine - ncm data collector job 'Inventory' completed with errors-

2016-01-22 13:43:16,575 [9] INFO  SolarWinds.CDS.Engine.CDSEngine - NCMJobName -'ExecuteCLI', TotalNodeCount - '37', ProcessedNodeCount -'25'

2016-01-22 13:56:57,255 [10] INFO  SolarWinds.CDS.Engine.CDSEngine - NCMJobName -'ConfigDownload', TotalNodeCount - '37', ProcessedNodeCount -'25'

2016-01-22 13:57:31,949 [9] INFO  SolarWinds.CDS.Engine.CDSEngine - NCMJobName -'ExecuteCLI', TotalNodeCount - '37', ProcessedNodeCount -'37'

2016-01-22 13:57:31,949 [9] INFO  SolarWinds.NCM.DataCollector.Jobs.ExecuteCLIJob - JobName:'ExecuteCLI' - Completed

2016-01-22 13:57:31,949 [9] INFO  SolarWinds.CDS.Engine.CDSEngine - ncm data collector job 'ExecuteCLI' completed successfully

2016-01-22 14:02:12,388 [10] INFO  SolarWinds.CDS.Engine.CDSEngine - NCMJobName -'ConfigDownload', TotalNodeCount - '37', ProcessedNodeCount -'37'

2016-01-22 14:02:12,388 [10] INFO  SolarWinds.NCM.DataCollector.Jobs.ConfigDownloadJob - JobName:'ConfigDownload' - Completed

2016-01-22 14:02:12,388 [10] INFO  SolarWinds.CDS.Engine.CDSEngine - ncm data collector job 'ConfigDownload' completed successfully

2016-01-22 14:02:15,056 [10] INFO  SolarWinds.CDS.Engine.CDSEngine - Uploading partydevice - C:\Program Files (x86)\SolarWinds\NCMSAConnector\CdsRepository\SW155193\Data\data_0.xml for trans: SW155193

2016-01-22 14:04:09,824 [10] INFO  SolarWinds.CDS.Engine.CDSEngine - Uploading partydevice - C:\Program Files (x86)\SolarWinds\NCMSAConnector\CdsRepository\SW155193\Data\data_1.xml for trans: SW155193

2016-01-22 14:05:32,488 [10] INFO  SolarWinds.CDS.Engine.CDSEngine - Number of succesfully uploaded partydevice:2

2016-01-22 14:05:32,488 [10] INFO  SolarWinds.CDS.Engine.CDSEngine - Trying to commmit transaction:SW155193

2016-01-22 14:05:42,925 [10] ERROR SolarWinds.CDS.Engine.CDSEngine - Unable to commit cds transaction(id:SW155193,attempt:0,timeout:10000ms,ex:System.Web.Services.Protocols.SoapException: Transaction has already been marked complete

   at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)

   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)

   at TransactionService_2_0.uploadComplete_2_0(String applicationId, String transactionId)

   at SolarWinds.CDS.Engine.CDSTransactionFlow.UploadComplete(CDSTransaction trans)

   at SolarWinds.CDS.Engine.CDSEngine.CommitTransaction())

2016-01-22 14:06:04,141 [10] ERROR SolarWinds.CDS.Engine.CDSEngine - Unable to commit cds transaction(id:SW155193,attempt:1,timeout:20000ms,ex:System.Web.Services.Protocols.SoapException: Transaction has already been marked complete

   at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)

   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)

   at TransactionService_2_0.uploadComplete_2_0(String applicationId, String transactionId)

   at SolarWinds.CDS.Engine.CDSTransactionFlow.UploadComplete(CDSTransaction trans)

   at SolarWinds.CDS.Engine.CDSEngine.CommitTransaction())

2016-01-22 14:06:35,013 [10] ERROR SolarWinds.CDS.Engine.CDSEngine - Unable to commit cds transaction(id:SW155193,attempt:2,timeout:30000ms,ex:System.Web.Services.Protocols.SoapException: Transaction has already been marked complete

   at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)

   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)

   at TransactionService_2_0.uploadComplete_2_0(String applicationId, String transactionId)

   at SolarWinds.CDS.Engine.CDSTransactionFlow.UploadComplete(CDSTransaction trans)

   at SolarWinds.CDS.Engine.CDSEngine.CommitTransaction())

2016-01-22 14:06:35,013 [10] INFO  SolarWinds.CDS.Engine.CDSEngine - Aborting transaction SW155193:

2016-01-22 14:06:35,013 [10] ERROR SolarWinds.CDS.Engine.CDSEngine - Send CDS report request failed due to exception: System.ApplicationException: Unable to commit cds report request

   at SolarWinds.CDS.Engine.CDSEngine.CommitTransaction()

   at SolarWinds.CDS.Engine.CDSEngine.NCMDataCollector_Complete(Object sender, JobStateEventArgs e)


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