I have created a template compliance report for our Cisco ASA firewalls. Everything works fine when viewing the report in the solarwinds webpage, it lists all the Firewalls in alphabetical order, the IP address and the Policy applied with the various rules. I created a job to email this report weekly to various staff members, unfortunately the email received as well as the attached pdf has all the devices in what appears to be in a random order rather than alphabetical. I had created completely new compliance reports with new policies and experience the same issue when the report is emailed or attached to an email as a pdf. Also I have noticed that when viewing the report in it's correct form via the webpage and then selecting the export option above the report exports the data into an excel spreadsheet in what appears to be completely random order as well. It is not sorting by alphabetical node name or by IP address and I am at a loss on how to correct this undesired result. Having the node names out of order makes it difficult to correlate sites which have multiple firewalls which should appear together in the report as they do in the webpage.
Sample views are below,
snip from report view (correct order)
snip from emailed report/pdf/export
Any information or assistance concerning this issue would be greatly appreciated.
Thanks,
Jeff