Re: Transfer Status stuck in NCM

Hi l.abusaada@protech-jo.com,

You have to modify the user account you are logged under to NCM.

1. What user am I logged in as? You can find it in the top right corner:
   
2. Log in as administrator (admin) and go to Settings -> User Accounts -> Manage Accounts.
3. Edit the account from step 1 and set the NCM Role (under Network Configuration Manager Settings) to Administrator:
   

Regards,

Jiri