Have you followed the guide on sending over the syslog messages to the Solarwinds Syslog tool from your main syslog? We send certain syslog messages from our Kiwi Server to the main NPM server where it has the Solarwinds Syslog tool running, then it see's those messages, which if you open it you will see too. From there it will spawn the configuration download jobs.
My apologies but you did not provide any information besides it's not working. What have you done? Where are you at? What part is not working?
