I would look to increase your SSH/Telnet timeouts for both the connection and the prompt. You can find these in the web console in any NCM 7.1 and above under Settings->NCM Settings->Protocol Settings. By default the connection timeout is 45 seconds and the prompt timeout is 15 seconds. The connection timeout always has to be larger. I would try setting these to 180 seconds for connection timeout and 90 seconds for Prompt Timeout. Then try to download the config from this device again, and see what the results look like.
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