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Phantom Nodes in NCM

NPM 10.5, NCM 7.2 Just starting a rebuild of NCM (initial build wasn't fully configured). To test configuration backups, config change templates, and all that I put a single switch in NCM as 'licensed...

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Re: Phantom Nodes in NCM

Hi yotaguy, I suggest you do a "Node Sync" in the NCM Manage nodes page.  It will likely add these two NCM nodes back into the Orion Platform database and you will then be able to delete them. Hope...

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Re: Phantom Nodes in NCM

That should work...however the greater issue is that the nodes keep falling out of sync (at least on my system).  I haven't re-engaged support but what I have done is removed a node from NCM first then...

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Re: Phantom Nodes in NCM

Thanks mdiotte!  I somehow kept skipping over that little link to sync.  Case of the phantom nodes - Resolved!

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Re: Phantom Nodes in NCM

Hi Mike, We have made a couple updates in the newly released 7.2 that may help with this. One of which is increasing some internal timeouts on the queries to delete the node and its related data from...

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Re: Phantom Nodes in NCM

I did originally open a case quite a while back and was told to upgrade to 7.1.1 but I still sporadically see the issue (not every time like I used to).  I'll be going to 7.2 later this quarter so we...

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Device configuration storage location?

One of my Network Engineers asked me a question and I didn't have the answer. He wanted to know where the device configuration files are stored. Can someone point me to correct location? Thanks, David

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Re: Purge old configs from database based on the config type

I actually changed the Node criteria - instead of NodeCaption like '% 4506% I have Vendor like '%Fortinet%'.

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Config Change Templates

I'm looking for a way to lock down a Config Change Template to a specific device (or group of devices).  Also, is it possible to make certain Config Change Templates visible to specific users?

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NCM Policy Remediation

I am in the process of creating some Policies in NCM. One of the policies checks for NTP servers in our Cisco devices. I would like to create one policy/rule that accommodates all devices along with...

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Config Archive Job Invalid Directory

Since the upgrade to NCM 7.2 my weekly export of the config database has been failing. I was using an UNC path to it. Now it fails with the following error "Invalid config archive directory". Has...

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Re: Config Change Templates

Bueller...Bueller?

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Re: Config Archive Job Invalid Directory

Anytime I've seen this, it's always a Windows permission issue with the UNC path.  Sure fire way to test this, is to set the group EVERYONE to have full access to that path and then check to see if NCM...

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Re: Device configuration storage location?

In addition to a copy of the configs being stored in the SQL database, another flat file copy is also stored in the Config-Archive folder.  You can customize this path, but by default its location is...

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Re: real-time notifications and scheduled job?

I'd recommend opening a ticket with support.  It is most likely an environmental issue with Windows Administrator account being used to schedule the jobs, but it could be something trickier.  You...

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Problem with NCM 7.2 Upgrade from 7.1.1

I receive the following error when trying to upgrade NCM to the latest version. This happens during the Config Wizard Database step, ProcessingCirrus_DefaultWeb.sql file. I'm unable to use NCM, trying...

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Re: Problem with NCM 7.2 Upgrade from 7.1.1

This looks similar to a problem we ran into when we upgraded to NPM v10.5.  In our case, the Wizard terminated since there was a view that was not updated.  I opened a case w/SW SW tech support.  The...

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Re: SolarWinds NCM v7.2 is Now Available!

Need some clarification on credentials used in new GUI.when someone schedules a job, how do we ensure their login credentials are used?I know I can go in and add user info into connection profiles, but...

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Re: SolarWinds NCM v7.2 is Now Available!

I'll get the details for you. Jiri

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Re: SolarWinds NCM v7.2 is Now Available!

I have the information from engineering. The credential settings of the user who edited the job last are used. I.e. if this user has user level login credentials set, they will be used; otherwise,...

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